FAQs2021-08-02T13:07:45-04:00

FAQs

You have questions…We have answers

We know you have questions about smart inventory management solutions, because how could you not? We may not have all of life’s answers, but we do have what you need to know about smart vending machines, intelligent locker solutions, and inventory management software.

Simply put, it’s a combination of custom hardware and software designed to help empower your employees and reduce costs. Our smart vending machines and locker solutions place essential tools within arm’s reach, 24/7. You can distribute IT peripherals, laptops, handheld devices, PPE, tools and more to create a more efficient enterprise. And you can track it all remotely with our inventory management software, helping you make smarter decisions about when to order more supplies, which supplies to order and in what quantity.

With IVM’s smart vending machines and lockers, you can easily manage your inventory with data-driven insights. SmartHub, our powerful inventory management software, enables you to access real-time reporting and manage your supplies anytime, anywhere. Interactions with your vending machines and lockers are tracked automatically, allowing you to see usage trends over time and understand how to better optimize your supply offerings for employees. This leads to greater satisfaction for management and employees, and reduced costs for your business.

Use our SmartValue Calculator to see how much value IVM can provide your business.

Of course! We pride ourselves on working collaboratively with each customer to meet their unique needs. Contact us today for a free consultation on how our automated vending and locker solutions can help your business.

Yes! We’re proud to work with some of the biggest enterprises in the tech world, including Facebook, Microsoft, Intel, Dell and others to help them solve their IT inventory management needs with our smart vending machines and smart lockers. We can configure our machines for IT inventory hardware management, IT equipment vending, peripheral distribution and more. Our SmartStation vending machine solution can be packed with a wide range of peripherals, and we’ll design your unit specifically with your supplies in mind. The SmartLocker can distribute larger IT items, such as laptops. Plus, with check-out/check-in capabilities, you can distribute and track shared IT equipment without bogging down your IT staff. Our tech vending machines drive greater efficiency across a wide range of businesses, and we’d be happy to help you do the same. Contact us today to learn more.

Yes! We help clients all over the world distribute office supplies using our smart vending machines and smart locker solutions. These machines make essential supplies available 24/7 while also giving you the ability to stock supplies and manage access wisely. We can configure our machines to distribute a wide range of supplies depending on your inventory management needs. Contact us today to learn more.

Yes! Our clients use our smart lockers to enable a contact-free, 24/7 check-in/check-out process for their employees. Our SmartCenter kiosk also allows IT teams to provide live and complete video desktop support to remote locations within your organization. Our units are wired with network and power connectivity, keeping them fully charged and enabling you to access, update or reconfigure devices remotely before they’re picked up by an employee. Contact us today to learn more.

Yes! In fact, we created the category. We started out creating industrial vending solutions and vending machines for industrial supplies such as personal protective equipment (PPE) as well as essential tools. Our smart vending machines and lockers give companies the ability to provide employees access to equipment 24/7 while also managing and tracking inventory. Each IVM SmartSolution allows for an array of access abilities using your own infrastructure. Employees can access the SmartSolution using an existing RFID Badge, Magnetic Strip, Bar Code, Personal Pin and many more. Contact us today to learn more about industrial applications, including tool vending machines.

Yes! Our smart vending machines can be used to distribute PPE for a variety of use cases, including healthcare, industrial, retail and more. Contact us today to learn more.

Yes! Our smart vending machines, smart lockers, and break/fix support kiosk have been used by a range of educational institutions, including secondary schools, colleges and universities. Whether you’re looking for a solution for IT inventory management or a better way to vend supplies to students, faculty and staff, we can help. Learn more about our solutions for the education sector and contact us today for a free consultation.

Yes! Our SmartSolutions can help federal, state and local agencies automate supply distribution and ensure instant access to mission critical tools, 24/7. We can customize our solutions to meet your unique needs across inventory management. Contact us today for a capability statement and to learn more.

Our SmartSolutions come in various sizes depending on your needs. Click here for our complete product spec sheet.

This will ultimately depend upon the SmartSolution, the size of the items, and how many of each are required. We build our SmartSolutions to accommodate the needs of our customers, so we will do our best to collectively build a machine that will maximize the space within.

Probably! We currently have the ability to connect to most of the popular help desk and IT support software like Zendesk and ServiceNow. We also have an Open RestAPI so you can develop what you need if you choose to do so.

Absolutely! IVM currently has equipment in 30 countries in all areas around the world. We are not restricted to any location!

Must have all of the power! By power we mean 115 vac, 60 hz, 1.2 amp OR 220 vac, 50 hz, .6 amp

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