FAQs

You have questions…We have answers

We know you have questions, because how could you not? We may not have all of the answers, but we do have a lot of them.

Is IVM the greatest thing since sliced bread?

Yes.

Can you build a SmartSolution that distributes (insert weird item here)?

Yes….but we might not want to.

How big are your SmartSolutions?

Our SmartSolutions come in various sizes depending on your needs. Click here for our complete product spec sheet.

How many products can I fit?

This will ultimately depend upon the SmartSolution, the size of the items, and how many of each are required. We build our SmartSolutions to accommodate the needs of our customers, so we will do our best to collectively build a machine that will maximize the space within.

How long until I get my SmartSolution?

Average lead time is 8 weeks.

Can your SmartSolutions connect with my current software?

Probably! We currently have the ability to connect to most of the popular help desk and IT support software like Zendesk and ServiceNow. We also have an Open RestAPI so you can develop what you need if you choose to do so.

I have international locations, can IVM support them?

Absolutely! IVM currently has equipment in 30 countries in all areas around the world. We are not restricted to any location!

Power Requirements?

Must have all of the power! By power we mean 115 vac, 60 hz, 1.2 amp OR 220 vac, 50 hz, .6 amp

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